FAQs

Click on a link below to be taken to the section of this page:
Membership | Member Portal | Username & Password Assistance

 

You've got a Question? We've got the Answer! Check out our FAQs.
If you still can't find the answer, please contact us at vpta@vpta.org.

 

Membership

A: Thank you for your interest, if you would like to apply for VPTA membership please click here.

 

Member Portal

A: If you know your username and password please click here to login. If you do not know your username and password you can retrieve that information by clicking here and entering the email address that was used to sign up for your account. 

A: To update your profile, click on "My Profile" in the member portal menu on the left hand side. Review your information, make changes as necessary, and click on the "Save Changes" button to update your profile. 
Please note: All "required" fields must be filled out prior to updating your profile otherwise changes will not be saved.

A: In order to add your member profile to appear in the online member directory, please use the following steps:

  • Login to your member account
  • Click on "My Directory Options" in the member portal menu on the left hand side
  • Click to select the "VPTA Member" category from the "Directory Categories" section if not already selected
  • Please Note: In order for your profile to appear in the online member directory the "VPTA Member" directory category must be selected
  • Under the "Directory Display Options" section, click to select each contact information field you wish to have displayed in the online member directory
  • Click on the "Save Changes" button at the bottom of the page when finished

 

A: In order to remove your profile from appearing in the online member directory, please use the following steps:

  • Login to your member account
  • Click on "My Directory Options" in the member portal menu on the left hand side
  • Please hold the "control (ctrl)" key on windows or "command" key on a mac and click to unselect the "VPTA Member" category from the "Directory Categories" section if already selected
  • Click on the "Save Changes" button at the bottom of the page when finished

 

A: You can renew your membership with VPTA by selecting "Renew Membership" in the member portal menu on the left hand side.

 

Username & Password Assistance

A: If you are a current member of VPTA you can retrieve your username and a temporary password via email by clicking here and entering the email address that was used to sign up for your account.

A: If you attempt to retrieve your credentials and your email does not match what we have on file please contact the VPTA office by submitting your question to us here.

A: Please proceed to the login page and type in your username and temporary password.

A: We recommend that you type the username and password that was provided via email. If you copy and paste the selection into the username and password fields, sometimes you are copying and pasting an extra "space" which the system will not recognize. 

A: You can retrieve your username and a temporary password as many times as you wish but the system will send you additional emails. Note that the most recent email you've received will contain the temporary password that will allow you to access your account.

 


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