President Bailey wrote to the Virginia Insurance Commissioner regarding the reduction in payment from CareFirst that many Northern District members are experiencing.  You may read the insurance commissioners response here.


APTA and other members have added more resources regarding Carefirst. Please use the information below to assist you in finding a Carefirst rep who is able to discuss the following:

  • Any issues you may have with Carefirst payment practice
  • How it has affected you as a provider
  • How it will in turn effect your clients.

Wanda Evans at APTA spoke with a Carefirst rep who recommended that providers should contact their provider reps to discuss the impact that these reductions are having on providers’ ability to provide care to their members. I have included resources below that may be useful for you to identify your rep. APTA and VAPTA encourages you to discuss these concerns and to ask for clarification from your provider rep.


Find a Provider Rep

Click here to find a Provider Rep. You can email anyone at Carefirst by using the following: first name.last [email protected].

The representatives below are available for inquiries from our network providers. To find contact information for the Provider Relations Representative in your area, download the appropriate PDF. If you are a provider that has a question regarding claim issues, contact the designated Provider Service area found on the Provider Quick Reference Guide.

Member inquiries should be directed to the phone number on the back of the Member’s ID card.


Congrats to those who were elected in the district elections this year!



VPTA’s Spring Education will be held during CSM’s pre-con in 2019! Be sure to register before October 24 to take advantage of early bird rates and be entered into a drawing for cool prizes.

When Your Patient is Not Improving: Using Pain Science by Craig O’Neil, PT, DMT; Brandon Ellison, PT, DPT; and David Sheer, PT,DPT

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